Privacy Policy

Penúltima Jornada Unipessoal Lda. recognizes the importance of protecting your personal data and values ​​honesty and transparency in order to build a solid and lasting relationship with its customers, based on trust and mutual benefit. This Privacy Policy reflects compliance with the European Union's General Data Protection Regulation (GDPR - Regulation EU 2016/679) and describes how your data is processed.

If you have any questions or concerns regarding this Policy, you can contact us by email: encomendas@fpa.pt or by letter addressed to: Penúltima Jornada Unipessoal Lda., Rua Caetano de Melo, 896, loja 7, 4430-265 Oliveira do Douro .

1. COMPANY IDENTIFICATION
   1.1. This website and the corresponding Privacy Policy are managed by Penúltima Jornada Unipessoal Lda.
   1.2. By browsing our website, you accept the terms described in this Privacy Policy.
2. OUR PRINCIPLES
   2.1. Respect for the client's wishes
   We respect the privacy and security of your personal data, ensuring the autonomous and simplified management of your privacy preferences. If you disagree with any point mentioned in this Policy, you can contact us at any time.

2.2. Good practices
We process your personal data lawfully, transparently and in accordance with good practices and Portuguese legislation.

2.3. Strict necessity
We only collect essential data for the stated purposes, limiting processing to what is strictly necessary.

3. COLLECTION AND PROCESSING OF PERSONAL DATA
   3.1. The data collected includes: name, gender, date of birth, email, mobile phone number, address and NIF.
   3.2. Purposes of processing:

• Order processing;
• Customer support;
• Loyalty program management;
• Sending newsletters, with explicit consent;
• Compliance with legal obligations.

4. CONSENT
   We request your consent for data processing operations that are not strictly necessary for the execution of the contract (e.g. sending promotional communications).
5. YOUR RIGHTS
   5.1. Right of access, rectification, erasure, limitation of processing and portability of your personal data.
   5.2. You can exercise your rights by contacting us via email encomendas@fpa.pt or directly in your customer area.
6. DATA SECURITY
   6.1. We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse and destruction.
   6.2. However, we recommend using up-to-date antivirus software and secure browsers to protect data transmission.
7. RETENTION PERIOD
   Your data will be kept for the period necessary for the purposes mentioned or as required by law. When the data is no longer necessary, it will be deleted or anonymized.
8. TRANSMISSION OF DATA TO THIRD PARTIES
   8.1. Your data may be shared with:

• Service providers necessary for the execution of the contract (transport companies, banking entities, etc.);
• Legal authorities, in compliance with legal obligations.

9. COOKIES
   We use cookies to improve your browsing experience. You can manage your cookie preferences in your customer area.